We have engaged this tour company during our visit to Hokkaido sometime in May 2019. Before we arrived, we were in contact with Eriko who had helped us plan our trip from beginning to end. She was fast in her responses and was very helpful to all our queries. Our 7 days trip to Hokkaido went very smoothly without any hiccup thanks to this tour company. Our tour guide, Masa, was also fantastic! He was very resourceful, courteous and was always tending to our needs. Even when Masa & Eriko were off duty, they had went out of they way to help us with our dinner orders as the restaurant staff could not speak our dialect. Our bus was also very comfortable and clean. All in all, we highly recommend this tour company!
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